Ember, iCloud & App Reviews by @dancounsell — Realmac Blog

The worst thing is we can't reply to those users. It makes me sad to see users that are having issues and know that we can help, but yet have no way of contacting them. This is one thing that needs to change on the App Store.

I agree. I sometimes have luck with stalking people down on twitter. But, it breaks my heart when I could easily help someone if they have an issue with Weather Notifications